Returns & Exchanges
We stand behind our gear with a 30-day return policy and the SCARS Lifetime Guarantee to ensure your equipment survives the toughest challenges. If you are not satisfied with your purchase, items in new condition can be returned for a full refund or exchange.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Label
Generate and print your prepaid shipping label provided through the portal to ensure trackable and secure transit back to our warehouse.
Pack Gear
Place the items in their original packaging or a sturdy shipping box, ensuring all original tags are attached and the gear is clean.
Ship and Refund
Drop your package off at any authorized carrier location; once received and inspected, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing